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    3. Courier, Delivery & Logistics

    Courier, Delivery & Logistics

    Courier, delivery and logistics agreements — courier service contracts, last-mile delivery, warehouse storage, freight forwarding, cold-chain, packaging, cargo handling, e-commerce delivery partnerships — power everything from a single parcel between two cities to the entire logistics tail of a national e-commerce brand. The distinctive risk in this category is the goods themselves: they leave the sender's hands and reach the receiver only through one or more intermediaries who don't own them, and any of them can lose, damage or misdeliver. The written contract's job is to fix, up front, who is responsible when that happens and what the compensation is.

    Stamp & registrationThe Carriage of Goods by Road Act, 1865 and the Carriage of Goods by Sea Act govern the responsibility of carriers for lost or damaged goods, and set default rules on the limitation of a carrier's liability. Most large courier and e-commerce logistics contracts operate on a caps-on-liability model: the courier is liable up to a stated maximum per parcel, and higher-value shipments require a declared-value declaration and higher premium. Cold-chain contracts add temperature-tolerance and continuous-monitoring obligations on top of the standard carrier duties.

    Contract types in this category

    • Courier Service Agreement
    • Last-Mile Delivery Agreement
    • Warehouse Storage Agreement
    • Freight Forwarding Agreement
    • Cold Chain Logistics Agreement
    • Packaging Service Agreement
    • Cargo Handling Agreement
    • E-commerce Delivery Partnership Agreement

    Frequently asked questions

    How much can a courier be forced to pay if they lose or damage a parcel?
    Whatever the courier's written terms and the carriage statutes together allow. Most Bangladeshi courier services cap their liability at a stated maximum per parcel (often small — Tk. 500 or 1,000) unless the sender declared a higher value at the time of booking and paid the corresponding premium. For high-value shipments, declaring the value up front and getting the acknowledgement stamped on the consignment note is what preserves the recovery right — silence at booking usually locks the sender into the standard cap.
    Who is liable if a warehouse fire destroys my stored goods?
    Whatever the warehouse-storage agreement says, read together with the Contract Act, 1872 and the general law of bailment. Most professional warehouse contracts require the operator to maintain insurance covering fire and standard perils, and pass on the recovery to the bailor / owner of the goods. But 'act of God' or force-majeure exclusions in the contract can significantly cut the operator's liability — read the exclusions carefully before signing, and insist on insurance-backed protection for the full value of your stored goods.

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