Online, Digital & Tech Services
Digital and tech-services agreements — website / app development contracts, e-commerce / f-commerce vendor agreements, digital marketing, domain / hosting transfers, software licences, IT service contracts, internet / ISP service contracts, social media management, graphic design, content writing, cybersecurity, data entry / BPO — are the paperwork of Bangladesh's growing digital economy. The core drafting problem in this space is that the deliverable is intangible: 'a website', 'a design', 'a campaign', 'security' — those descriptions are open to interpretation, and disputes usually arise not because someone breached the contract, but because the two sides never had the same picture of what was being built. A good tech agreement therefore invests heavily in scope, acceptance criteria and change-management, not just fees and timelines.
Contract types in this category
- Website / App Development Agreement
- E-commerce / F-commerce Vendor Agreement
- Digital Marketing Agreement
- Domain / Hosting Transfer Agreement
- Software License Agreement
- IT Service Agreement
- Internet / ISP Service Agreement
- Cable / Broadband Agreement
- Social Media Management Agreement
- Graphic Design Agreement
- Content Writing Agreement
- Cybersecurity Service Agreement
- Data Entry / BPO Service Agreement
Frequently asked questions
- Who owns the code / design after a website development project is completed?
- Whichever the contract says — and this is exactly why the contract must say. Under the Copyright Act, 2000, work commissioned from an independent contractor does not automatically vest in the client; there needs to be an express written IP-assignment clause for the client to own it. Without such a clause, the developer / designer holds the copyright and the client only has an implied licence to use the deliverable for its intended purpose. Insist on a clear assignment clause in every tech services contract.
- How do we handle change requests once the project has started?
- With a written change-management clause built into the original contract. The clause should require every change request to be submitted in writing, quoted (in additional time and cost), and formally accepted by both parties in writing before work on the change starts. Without a change clause, scope creep and its unpaid extra hours are the single most common source of tech-project disputes; with one, changes become a manageable side-process rather than a source of resentment.